General
Release Date: February 22, 2024
This section contains changes made to Matrix that affect more than one module, or a module with fewer changes made than required to provide a separate section for that module.
Changes are considered either Enhancements or Fixes. The Enhancement and Fix sections for each module/application are ordered chronologically.
- Enhancements are changes made to improve a functionality.
- Fixes are changes made to correct a bug or error.
New Pages
These new pages have been added to Matrix! Add them to your menu using Menu Generator.
SMS Notify Message
06/09/22
Ticket Number: N/A
GitLab ID: Matrix!7542 & Core!4524
The SMS Notify Message page allows users to create a default message to send to contacts when notifying them about alarms received on their accounts. See the Notify Message documentation for instructions on how to utilize this page.
Path: Matrix > SMS Notify Message
PBX Whitelist
06/21/22
Ticket Number: 374604
GitLab ID: Matrix!7590
The PBX Whitelist page allows users to permit traffic on data entered IP addresses. Users can also quickly add camera IPs to assist with troubleshooting camera issues. See the PBX Whitelist documentation for instructions on how to utilize this page.
Path: Matrix > PBX Firewall Whitelist
Report Dashboard
07/01/22
Ticket Number: 371525
GitLab ID: Matrix!7539
The Report Dashboard page provides users with detailed data in relation to the alarm handling efficiency of operators. See the Report Dashboard documentation for instructions on how to utilize this page.
Path: Matrix > Operator Dashboard
Site Logo Setup
07/15/22
Ticket Number: 372994
GitLab ID: Matrix!7559 & Core!4597
The Site Logo Setup page allows users to upload an alternate logo to their Matrix environment. This logo will display on the login screen and in the upper left corner of the site. See the Site Logo Setup documentation for instructions on how to utilize this page.
Path: Matrix > Site Logo Setup
UL Notice
09/18/23
Ticket Number: N/A
GitLab ID: Matrix!7882 & Core!5271
The UL Notice page displays DICE Software UL compliance information. This information is used during UL inspections so the inspector can verify the software’s compliance.
Path: Matrix > UL Notice
Enhancements
Loading DMP Chart Codes
07/14/22
Ticket Number: 376002
GitLab ID: Matrix!7596
When updating DMP chart codes under the Chart Code Maintenance tab, users will now see an additional column within the Chart Code Lookup table: SPC Format. The SPC Format column will display the signal format assigned to the different chart codes.
Path: Matrix > Data Entry Admin > Chart Code Maintenance tab
View Contact Information
08/05/22
Ticket Number: 374947
GitLab ID: Matrix!7595
When uploading Subscriber CSV files, users now have access to the View Contacts toolbar options. This option will display contact information included within the uploaded CSV.
Path: Matrix > Subscriber CSV Import
Allow Premises Within CSV Import
09/26/22
Ticket Number: 378486
GitLab ID: Matrix!7652
Users can now import premises information using the Subscriber CSV Import. The new column headers allowed are: site_phone, site_name, and site_info.
Path: Matrix > Subscriber CSV Import
Store Number Table
11/16/22
Ticket Number: 375866
GitLab ID: Core!7719
Updated the Store Number Lookup and Matching Store Lookup tables to highlight inactive accounts.
Path: Matrix
New Account Lookup Columns
10/03/23
Ticket Number: 387108
GitLab ID: Matrix!7877
Three new columns, Last Sig Type; Last Sig Zone; and Last Sig When, have been added to all applicable Sort options when searching for accounts. These columns will display information regarding the last received signal on the account.
Path: Matrix > Account Search
Emergency Hot Key
02/21/24
Ticket Number: 382052
GitLab ID: Matrix!7763 & Core!4925
The new hot key, alt+b, will automatically lock the user from Matrix. This is for emergency use and will generate a panic alarm for the operator when used. Users can unlock locked users by resetting their invalid attempts within Matrix User Maintenance.
Path: Matrix
Fixes
Honor All Wait timer when sending SMS messages
05/19/22
Ticket Number: 371845
GitLab ID: Core!4579
When sending SMS messages to contacts, the All Wait timer will be honored when applicable.
Path: Matrix > Outbound Quantum Operator > Types tab
AR Number
07/10/23
Ticket Number: 379913
GitLab ID: Matrix!7835
When viewing dealers, the Customer Number field will now properly display the dealer’s assigned AR number.
Path: Matrix > Dealer Maintenance
Group Maintenance
08/16/23
Ticket Number: 380196
GitLab ID: Matrix!7843 & Core!5206
Corrected performance issue that would cause the Group Maintenance page to lock up when rendering a large number of accounts.
Path: Matrix > Dealer Maintenance
Hide Save Layout Button
08/25/22
Ticket Number: 377202
GitLab ID: Matrix!7628
Removed the Save Layout toolbar option from the Live History scroll for users who do not have permission to save changes to the table.
Path: Matrix > Live History Scroll
Caller ID Search
09/28/22
Ticket Number: 375387
GitLab ID: Matrix!7643
Updated the caller ID search functionality throughout Matrix to properly handle caller IDs of 10 or fewer characters.
Path: Matrix
Adding New Monitoring Checklists
10/05/22
Ticket Number: 377859
GitLab ID: Matrix!7646
Corrected issue that prevented newly saved checklists from displaying within the lookup.
Path: Matrix > Monitoring Checklist Editor > Checklist Name lookup
Copy Additional Email Contact
12/07/22
Ticket Number: 380543
GitLab ID: Core!4881
Corrected issue that caused the system to not copy additional email contacts on accounts when copying account data. Now, all contacts will be copied correctly.
Path: Matrix > Data Entry Admin > Copy Account Data
Clear Quick Payment Information
12/19/22
Ticket Number: 380835
GitLab ID: Matrix!7740
When processing a quick payment the fields will automatically clear once the system processes payment.
Path: Matrix > Residential Portal > Make a Payment
PIN Codes Incorrectly Displaying
08/14/23
Ticket Number: 386551
GitLab ID: Matrix!7854 & Core!5220
Contact PIN codes will only display if they are configured to. This fix corrects a bug that displayed PIN codes within Commercial Portal despite the flag SHOW-PINCODES-IN-DE being set to N.
Path: Matrix > Commercial Portal
Multiple Messages Fix
01/30/24
Ticket Number: 381676
GitLab ID: Core!4919
Corrected issue that caused dealer users to receive multiple SMS messages.
Path: Matrix