Mobile Applications
Release Date: January 28, 2020
Changes are considered either Enhancements or Fixes. The Enhancement and Fix sections for each module/application are ordered chronologically.
- Enhancements are changes made to improve a functionality.
- Fixes are changes made to correct a bug or error in the system.
Release Note details are recorded in the following format:
Title of Enhancement or Fix
Date Added
Ticket Number relating to update
GitLab ID for internal tracking
Information describing what has been changed, added, or fixed.
Path the user can follow to locate the update in the software.
The following section contains Enhancements and Fixes applied to applications within the DICE Mobile Applications. The section is organized by Mobile application name.
Matrix Mobile Service
This section contains Enhancements and Fixes made to the Matrix Mobile Service application.
Enhancements
Update Identifier Display
11/13/19
Ticket Number: 313424
GitLab ID: MatrixMobileService!411
Updated the Account Identifiers screen to display in a table format for easier readability.
Path: Matrix Mobile Service > Open Account or Ticket > Select the Information Tab
Account Displays Panel Type
12/12/19
Ticket Number: 318727
GitLab ID: MatrixMobileService!426
The account panel type will now display beneath General Account Information within the app.
Path: Matrix Mobile Service > Account Search
Payment Option Descriptions
12/17/19
Ticket Number: 320795
GitLab ID: MatrixMobileService!437
The payment option descriptions have been updated for easier clarification on what type of payment option the user is selecting. The new options are as follows:
Credit Card
Electronic Check
Paper Check
Cash
Bill Customer
Card On File (when applicable regarding saved payment methods on the account)
Path: Matrix Mobile Service > Open Ticket > Bill Process > Payment Options
Fixes
Placing Partitions on Test
10/15/19
Ticket Number: 308772
GitLab ID: MatrixMobileService!376
Corrected issue some users encountered where the On Test option for partitions would drop from the home screen. Users will now be able to place partitions on test normally.
Path: Matrix Mobile Service > Open Ticket > On Test option for partitions
Applying One-Time Payments
10/17/19
Ticket Number: 318138
GitLab ID: Core!1456
Corrected issue some users encountered where one-time payments were not properly processed. Users can now apply one-time payments to accounts as necessary.
Path: Matrix Mobile Service > Process Payment
Validating Routing Numbers
10/17/19
Ticket Number: 318178
GitLab ID: MatrixMobileService!379
Corrected issue some users encountered where the app would fail to validate a bank routing number. Users can confirm routing numbers are correct normally now.
Path: Matrix Mobile Service > Billing Process > Payment Method Debit
Placing Accounts on Test
10/22/19
Ticket Number: 303655
GitLab ID: MatrixMobileService!388
Corrected issue some users encountered where when an operator edited an account’s On Test status the operator was not becoming the owner of the On Test. General usability fixes also applied such as: correctly displaying On Test status for accounts and connected accounts.
Path: Matrix Mobile Service > Open a Ticket
Internal Notes Displaying on Invoices
10/30/19
Ticket Number: 319012, 319853, & 322096
GitLab ID: Core!1519, Core!1572, & Core!1745
Corrected issue some users encountered where internal notes taken on tickets were printing to invoices. When printing invoices, the only notes that will print on the invoice are Work Performed notes.
Path: Matrix Mobile Service > Create Service Invoice
Payment Options Button Fix
10/31/19
Ticket Number: 316386
GitLab ID: MatrixMobileService!393
Corrected issue some users encountered where the Payment Options available button options would overlap one another. The buttons will now display correctly on the page.
Path: Matrix Mobile Service > Open Ticket > Payment Options
Properly Display Text
11/01/19
Ticket Number: 316882
GitLab ID: MatrixMobileService!396
Corrected issue some users encountered where HTML tags were appearing in note text.
Path: Matrix Mobile Service > Open A Ticket > Pending and Closed Tickets > View Ticket Notes
Closed App Failing to Reload
11/06/19
Ticket Number: 313862
GitLab ID: MatrixMobileService!397
Corrected issue some users encountered where closing the app on certain pages would cause a loading issue when the app was re-opened.
Path: Matrix Mobile Service > Open Ticket > Click Map > Close App > Reopen Map
Drop-Down Refresh
11/21/19
Ticket Number: 318124
GitLab ID: MatrixMobileService!415 & MatrixMobileService!378
Corrected issue some users encountered where selected drop-down items were not refreshing correctly. When an option is selected, the drop-down will refresh to display the user’s selection.
Path: Matrix Mobile Service > Open Ticket > Billing Page Script
Part Discount Fix
12/10/19
Ticket Number: 321255
GitLab ID: MatrixMobileService!420
Corrected issue some users encountered when adding discounts to parts. Part discounts are now calculated correctly, previously, the incorrect discount totals were being applied.
Path: Matrix Mobile Service > Open Ticket > Bill Processing > Billing Info Page
Result Code Refresh
12/11/19
Ticket Number: 321671
GitLab ID: MatrixMobileService!423
Corrected issue some users encountered where the Rate Code drop-down would not refresh correctly. The Results Code drop-down will now refresh correctly when users select an option.
Path: Matrix Mobile Service > Open Ticket > Bill Processing
Editing Contacts Fix
12/11/19
Ticket Number: 318289
GitLab ID: MatrixMobileService!424
Corrected issue some users encountered when edits to contacts would not properly save to the contact information.
Path: Matrix Mobile Service > Contacts Screen > Edit Contact
Internal Ticket Notes
12/17/19
Ticket Number: 313427
GitLab ID:MatrixMobileService!438
Corrected issue some users encountered where the Internal Ticket Notes field would occasionally clear out information when the user left and returned to the Services List page within the app. Any information placed within this field will now save and remain as intended.
Path: Matrix Mobile Service > Open Ticket > Billing Process > Services List
Correctly Display Rate Codes
12/18/19
Ticket Number: 321623
GitLab ID: MatrixMobileService!440
Corrected issue some users encountered where the incorrect Rate Code information would display within Billing Processing. Now, when users select a Rate Code, the available codes will display correctly.
Path: Matrix Mobile Service > Open Ticket > Billing Processing
Hidden and Displayed Elements
12/30/19
Ticket Number: 313437
GitLab ID: MatrixMobileService!441
Corrected issue some users encountered where elements on the app screen would be hidden from view periodically. Now, elements will appear or disappear from the user’s view correctly.
Path: Matrix Mobile Service
Available Payment Options
01/03/20
Ticket Number: 323092
GitLab ID: MatrixMobileService!445
When selecting payment options for a ticket, users will only have access to their predetermined options. These options are set by DICE as instructed.
Path: Matrix Mobile Service > Billing Process > Select Payment
Header Text Color
01/08/20
Ticket Number: 323086
GitLab ID: MatrixMobileService!447
Corrected issue some users encountered where the Time Sheet header text was colored dark grey instead of white. This made the header text appear nearly invisible in some cases. Updated the text to white for easier readability.
Path: Matrix Mobile Service > Open Ticket > Time Sheet
Corrected Notes Doubling
01/14/20
Ticket Number: 322147
GitLab ID: MatrixMobileService!451
Corrected issue some users encountered where double selecting the confirmation option when applying notes would make the applied notes double on the ticket.
Path: Matrix Mobile Service > Billing Process > Payment Confirmation popup
Animation Fix
01/20/20
Ticket Number: 322176
Corrected issue some users encountered where the application would not animate forward after confirming billing information on the ticket.
Path: Matrix Mobile Service > Open Ticket > Billing Process > Confirm Billing Information
Work Performed Notes
01/28/20
Ticket Number: 317626
GitLab ID: MatrixMobileService!461
Corrected issue some users encountered where the Work Performed Notes would not display on Work Order Forms.
Path: Matrix Mobile Service > Open Ticket > Billing Process > View Work Order Form