Video Alarm Timeline
With Matrix Interactive, your operators will have access to the Timeline table within Matrix Monitoring and History. Matrix Interactive provides operators with the ability to receive, view, and interact with video alarm events in real time. The following documentation defines the options available to your operators within the Timeline table and instructs them on the handling of interactive alarms.
This documentation is intended for operators and users already familiar with the handling of alarms within Matrix Monitoring. See the Monitoring documentation for more information on Matrix Monitoring.
The Timeline displays a chronological timeline of separate video events associated with the primary alarm. Events are displayed in order from left to right; left most events are oldest and right most events are newest. As operators view events, the date and time the event was received by the system will accompany their cursor for easy identification of event times.
The following documentation instructs users on how to interact with and manage events as they are received within Monitoring.
Timeline Color Coding
As operators select events from the Timeline, the events’ color coding will update to illustrate actions taken. Event color coding is defined below.
|Green||Event has not been viewed.|
|Yellow||Event is currently being viewed.|
|Grey||Event was viewed.|
|Blue||Multiple events are selected and being viewed.|
|Red||The stream has reached a previously set number backed up events. More information on handling backed up events can be found below.|
See the Flag Maintenance documentation for more information on managing the handling of backed up events.
Backed Up Events
If events appear as red within the Timeline, a note will display notifying users there are backed up events on the stream. See the Statistics documentation for more information on managing backed up events.
Users can interact with backed up events within Monitoring via the available options. These options are defined below.
|Camera Maintenance||Opens Camera Setup for the account in an alternate browser tab. See the Camera Setup for more information on configuring cameras.|
|Handle Events||Sends all currently backed up events to Monitoring as motion only alarms. Motion only alarms do not contain any object analytic data.|
Viewing Latest Clips
When Operators initially handle a video alarm, the Latest Clips section will automatically display new clips as they are received by the system.
Selecting multiple clips will display those clips instead and users will have access to the View Latest Clips option. More information on selecting multiple clips can be found below. Selecting the View Latest Clips option will return the operator to viewing the newest clips as they are received.
Viewing Multiple Clips
Operators can select multiple events from the Timeline to view all selected events at the same time. Viewing multiple clips at once provides operators with a broader sense of what is occurring on-site while handling alarms. When configuring your alarm handling layout within Matrix Monitoring, users can add the MIV Multiclip option to their layout to allow for multiclip functionality when handling alarms. See the Monitoring documentation for more information on updating layouts.
Select a camera from the Timeline to view all recorded clips from that camera’s view.
Select multiple events by clicking and dragging along the X-axis of the Timeline. All selected events will display in chronological order within the clips area.
Users can select event clips to view analytics information within the CVR5 Clip view. More information on interacting with clips can be found below.
New Signals Received
The Messages dialog box will display periodically to inform operators when new events are received on the alarm. Per UL guidelines, operators are required to acknowledge each signal as it is received.
As events are selected from the Timeline, the CVR5 Clip component will display the captured video of the event. Users can interact with the clip via the available options. These options are defined below.
|Live View||When selected, updates the Live camera view to the camera the clip originated from. More information about the Live view can be found below.|
|Analytics||Allows users to manage the analytics displayed on the clip. More information on analytics display management can be found below.|
|Capture||Saves a screenshot to the alarm’s report. More information on handling alarms and attaching screenshots can be found below.|
Selecting the Analytics icon will display the Analytics Overlay Options dialog box. Users can interact with the available options to display desired analytics overlay information on the clip. These options are defined below.
|Region of Interest||Allows users to toggle the Region of Interest highlight on or off. More information about viewing Regions of Interest can be found below.|
Please Note: This option controls analytics information displayed visually on the clip. These options do not determine what the camera will send alarms on.
|Motion||Allows users to highlight the portion of the screen captured motion moved through. More information about viewing captured motion can be found below.Please Note: This option controls analytics information displayed visually on the clip. These options do not determine what the camera will send alarms on.|
|Object Detection||Allows users to highlight the objects identified by analytics. More information about viewing detected objects can be found below.Please Note: This option controls analytics information displayed visually on the clip. These options do not determine what the camera will send alarms on.|
|Ignore Triggering Object||Allows users to set a disregard bounding box around the object that triggered the alarm. More information about ignoring objects can be found below.|
Region of Interest
Regions of Interest are managed within Camera Setup. See the Camera Setup documentation for more information on configuring regions of interest.
Note: If the alarm was generated as an Any Motion alarm, the captured motion was not sent to analytics for review; therefore, no regions of interest will display.
Selecting None from the dropdown will hide the assigned Region of Interest from the clip.
Selecting Alarm Trigger from the dropdown will display the region that triggered the alarm.
The Motion option allows users to view the captured motion highlight.
Selecting None from the dropdown will hide all motion from the clip.
Selecting Alarm Trigger from the dropdown will display the motion that triggered the alarm.
Selecting All from the dropdown will display all motion captured on the camera.
The Object Detection option allows users to view the analytics tags identified by the camera.
Note: If the alarm was generated as an Any Motion alarm, the captured motion was not sent to analytics for review; therefore, no object detection tags will display. See the Camera Setup documentation for more information on this option.
Selecting None from the dropdown will hide all analytics tags from the clip.
Selecting Alarm Trigger from the dropdown will display the analytics tag that triggered the alarm on the clip.
Selecting All from the dropdown will display all analytics tags captured by the camera on the clip.
Selecting Best Alarm Trigger from the dropdown will display the highest percent object analytics tag captured by the camera. After selecting the desired options from all available dropdowns, the clip will display the applicable analytics overlay on the clip.
After selecting the desired options from all available dropdowns, the clip will display the applicable analytics overlay on the clip.
Ignore Triggering Object
Selecting the Ignore Triggering Object option will display the Ignore Triggering Object dialog box. This option allows users to configure the system to disregard the Best Alarm Trigger object and its exact location within the camera’s view for a determined amount of time. While ignored, the system will not send alarms on the object if it remains within the applied ignore bounding box.
Perform the following steps to ignore objects.
- Input why the object is being ignored into the Reason field.
- If applicable, input the number of hours the object should be ignored for into the Hours to ignore field.
- This field cannot be used in conjunction with the Ignore until removed field.
- If applicable, select the Ignore until removed option to place the object on indefinite hold until it is deleted within Camera Setup.
- This field cannot be used in conjunction with the Hours to ignore field.
- See the Camera Setup documentation for more information on ignoring objects.
- Select Save to complete ignoring the triggering object.
After selecting save, as long as the object does not move, the camera will ignore it if it triggers again.
The Live component shows the current live view of the selected camera. Operators can interact with the camera via the available options. See the Camera Setup documentation for more information on the available options..
Handling Video Alarms
As operators are handling the alarm, they can interact with the timeline events to attach images and obtain a clear view of what is happening on-site.
Perform the following steps to view and attach images to the event’s history.
- Select the event you would like to view from the timeline.
- Select the Capture icon during the moment you would like to save from the CVR5 Clip view.
- Users can interact with clips using the playback controls. This allows for more precise manipulation of the video in order to capture exact moments.
- Confirm the displayed screenshot is the image you would like to attach to the report.
- Repeat step 2 as necessary to capture the correct image. Only one image per event will be attached to the report. The last image captured is the one that will be attached.
- Repeat steps 1-3 for all events as necessary.
- Log the alarm as you normally would according to your Monitoring setup.
- See the Monitoring Alarm Handling documentation for more information on handling alarms.
- Select the email address you would like to send the report to from the Email dialog box.
- If applicable, select the Add Email toolbar option to add an additional email address not currently available within the table.
- If sending an email, select Send.
- The recipient will receive a PDF with various information regarding the alarm and the screenshot events.
- If an email is not required, select Cancel. The images and information captured from the alarm will attach to the subscriber’s history report.
The alarm has been handled and the history event report sent to applicable contacts.
The Events table displays all events that are clickable within the timeline. This table will update as new events are received. Operators can select events from this table to display their associated clip within the CVR5 Clip component.