Hikvision Cameras

This documentation instructs users on how to configure their Hikvision network camera via a browser window by logging in to the camera. Users will be instructed in how to configure the camera to send alarm signals to Matrix when motion is detected. See the Add Stream documentation for instructions on how to data enter cameras within Matrix.


This document contains supplemental documentation intended to be used in conjunction with your Hikvision users’ manual. This document assumes the user is familiar with the setup and use of their Hikvision network camera and has a copy of the applicable manual nearby to reference when necessary.

Please Note: Unless otherwise stated, the fields mentioned within this document are required for correct setup on the camera. If any of these fields are not available to you, you may require a software update. Contact the manufacturer for additional information.

The screenshots within this documentation are of the browser interface for a Hikvision-DS Network Camera. Your interface may look different or have different options available. Be sure to consult your manual to confirm you are updating the correct settings.

Before proceeding to the following setup instructions, access your camera from your browser.

SMTP Configuration

This section instructs users on how to configure the camera’s SMTP settings to communicate with Matrix when triggering signals. See the Stream Management documentation for more information on camera SMTP settings.

Network Video Recorders (NVR) are configured similarly to single camera streams for SMTP communication. See the General NVR Setup documentation for more information on configuring NVRs.

Perform the following steps to configure SMTP settings to send signals.

  1. Select the Configuration tab. image
  2. Select the Network tab located on the left-hand sidebar menu. image
  3. Select the Advanced Settings submenu beneath the Network tab. image
  4. Select the Email tab. image
  5. Input a brief identifier or description of the email origination into the Sender field.
  6. Input the email address the notification will send from into the Sender’s Address field.
  7. Input the Server address generated under the stream’s SMTP Settings into the SMTP Server field.
  8. Input the Server Port number generated under the stream’s SMTP Settings into the Port field.
    • Typically ports 25 or 26 are acceptable here.
  9. Select None from the E-mail Encryption dropdown.
  10. Select the Attached Image option.
  11. Select 5 from the Interval dropdown.
  12. Select one of the available Receiver columns. image
  13. Input a brief description of the recipient email into the Receiver field.
  14. Input the Recipient address generated under the stream’s SMTP Settings into the Receiver’s Address field. image
  15. Select Save to complete creating the recipient.

Motion Detection Setup

The Motion Detection functionality of your Hikvision Camera has to be configured to prompt the signal to send when motion is identified in a particular area.

Perform the following steps to configure motion detection on the camera.

  1. Select the Configuration tab. image
  2. Select the Event tab located on the left-hand sidebar menu.
    • The following steps will instruct users on creating a basic event. Consult your manual for additional instructions on smart events. image
  3. Select the Basic Event submenu beneath the Event tab. image
  4. Select Enable Motion Detection. image
  5. Select Enable Dynamic Analysis for Motion. image
  6. Configure the area of interest you would like the camera to report on within the thumbnail image of the camera view.
    • Consult the Hikvision user manual for additional information on how to draw areas.
  7. Whichever event type is selected, be sure to select Send Email under the Linkage Method tab for all events that should be notified on via email. image
  8. Select Save to complete configuring event notifications.

After completing the above instruction sets, your Hikvision camera is now configured to send an email when motion is detected.