HanWha Wave Cameras

This documentation instructs users on how to configure their HanWha Wave network camera via a browser window by logging in to the camera. Users will be instructed on how to configure the camera to send alarm signals to Matrix when motion is detected and how to obtain additional camera information for proper data entry within Matrix.


This document contains supplemental documentation intended to be used in conjunction with your HanWha Wave users’ manual. This document assumes the user is familiar with the setup and use of their HanWha Wave network camera and has a copy of the applicable manual nearby to reference when necessary.

Please Note: Unless otherwise stated, the fields mentioned within this document are required for correct setup on the camera. If any of these fields are not available to you, you may require a software update. Contact the manufacturer for additional information.

The screenshots within this documentation are of the browser interface for Wisenet Wave including using the available administrative app for advanced setup. Your interface may look different or have different options available. Be sure to consult your manual to confirm you are updating the correct settings.

Obtaining the Camera ID

The following documentation instructs users on how to locate necessary camera information within their HanWha Wave web interface. This information is used to properly set up the camera within Matrix. See the Add Stream documentation for instructions on how to data enter cameras within Matrix.

Before proceeding to the following steps, access the camera from your browser.

Perform the following steps to view a camera’s assigned ID.

  1. Select the View tab. image
  2. Select the applicable camera. image
  3. Select the gear icon in the upper right of the camera live view. image
  4. Select the Camera Details option. image
  5. The Camera Details will display beneath the camera’s assigned name.

The displayed Camera ID is the information users will input into the RTSP Path field within Matrix Camera Setup.


SMTP Configuration

This section instructs users on how to configure the camera’s SMTP settings to communicate with Matrix when triggering signals. See the Stream Management documentation for more information on camera SMTP settings.

Network Video Recorders (NVR) are configured similarly to single camera streams for SMTP communication. See the General NVR Setup documentation for more information on configuring NVRs.

Before proceeding to the following steps, log in to your HanWha Wave cameras from the Wisenet Wave app on your computer.


Perform the following steps to create a recipient for the motion detection email.

  1. Right click the applicable camera to display settings options. image
  2. Select Camera Rules to display the Event Rules dialog box. image
  3. Select Add to begin configuring a new rule.
    • This will display the new rule options below the Event Rules table. image
  4. Select Motion on Camera from the When dropdown.
  5. Select the desired camera from the At field.
    • Please note, these steps must be completed per camera. Multiple cameras cannot be selected here.
  6. If applicable, select the Schedule option to configure when the camera should follow the rule.
  7. Select Send Email from the Do dropdown.
  8. Select the Global Email Settings option.
    • This will display the System Administration dialog box. image
  9. Input central@server_address into the Email field.
    • The server address is generated under the stream’s SMTP Settings within Matrix.
  10. Input the Server address generated under the stream’s SMTP Settings into the SMTP Server field.
  11. Do not update the automatically populated Support Signature field. This information is used to assist with email filtering.
  12. Select OK to complete updating the global settings.
  13. Select a user group with no users from the To field.
    • This ensures the camera does not clog user inboxes with notification emails.
  14. Input 10 into the No more than once per field.
  15. Select min from the interval dropdown.
  16. Input the Recipient address generated under the streams SMTP Settings into the Additional Recipients field.
  17. Select OK to complete creating the rule.

Repeat the above steps as necessary for each camera.

Please Note: steps 8-12 do not need to be repeated for each camera. Once set, the global settings will remain valid for all cameras.