Delay Signal by Type

The Delay Signal by Type sub-tab is where users can configure when the system should delay specific signals received on the subscriber account. These delay schedules function similarly to the Advanced Zone Delay schedules configured on zones; however, schedules added using the Delay Signal by Type sub-tab are applied to the subscriber, not to a single zone.

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Users can interact with the Delay Signals by Type table via the available toolbar options. These options are defined below.

OptionFunction
Delete AllRemoves all delay by type schedules from the subscriber.
AddAllows users to create new delay by type schedules on the subscriber. More information on adding schedules can be found below.
EditAllows users to update existing schedules as necessary.
DeleteRemoves the selected schedule from the subscriber.
ReloadRefreshes the table to display up-to-date information.

Add

Selecting Add from the toolbar will display the Add Delay Signal by Type dialog box.

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Perform the following steps to add a delay by type schedule to the subscriber.

  1. Select the alarm signal type that should be delayed from the Zone Type dropdown.
    • The types listed here are predefined by the system.
  2. Select the day(s) of the week the system should delay signals from the Day dropdown.
    • SUN through SAT: each individual day of the week.
    • DAY: All weekdays (Monday - Friday).
    • END: All weekend days (Saturday & Sunday).
    • ALL: All days of the week.
    • Please Note: If multiple days of the week are selected, an entry will be made for each day during the times assigned below.
  3. Input the begin time of the time frame into the From field.
    • This is the time the system will start delaying signals.
  4. Input the end time of the time frame into the To field.
    • This is the time the system will stop delaying signals.
  5. If applicable, input the time the system should deliver delayed signals into the Delay Until field.
    • As signals are received during the selected time frame, the system will retain them until the Delay Until time. Any remaining signals will then be delivered accordingly.
    • Please Note: This field cannot be used in conjunction with the Delay For field.
  6. If applicable, input the number of seconds the system should wait before delivering signals into the Delay For field.
    • As signals are received during the selected time frame, the system will wait this many seconds after receiving each signal before delivering them accordingly.
    • Please Note: This field cannot be used in conjunction with the Delay Until field.
  7. Select how the system will handle delayed signals from the Type Requires dropdown.
    • O: All delayed signals will be operator handled during the delay period even if valid restores, cancels, etc. are received.
    • R: If the delayed signal’s valid restoral signal is received during the delay period, the system will handle the delayed signal. If not received, the delayed signal will be delivered to an operator for handling.
    • S: All delayed signals will be system handled during the delay period even if valid restores, cancels, etc. are received. Signals are system handled immediately, therefore: the Delay Until and Delay For fields are not applicable.
    • V: If the delayed signal’s valid cancel signal is received during the delay period, Outbound Voice (VOX) will handle the delayed signal. If not received, the delayed signal will be delivered to an operator for handling.
      See the Quantum Operator documentation for more information on managing the automated operator’s settings.
    • /: If the delayed signal’s valid cancel or open signal is received during the delay period, the system will handle the delayed signal. If not received, the delayed signal will be delivered to an operator for handling.
    • A: If the delayed signal’s valid cancel, restore, or opening signal is received during the delay period, the system will handle the delayed signal. If not received, the delayed signal will be delivered to an operator for handling.
    • B: If the delayed signal’s valid open or close signal is received during the delay period, the system will handle the delayed signal. If not received, the delayed signal will be delivered to an operator for handling.
  8. Select a premises status from the Delay If Open/Close dropdown.
    • Open: Signals will only be delayed if the premises is open.
    • Close: Signals will only be delayed if the premises is closed.
    • Both: Signals will be delayed if the premises is either open or closed.
  9. Select if the system should verify the subscriber’s schedule from the Check Schedule Before Delay dropdown.
    • No: The system will not look at the subscriber’s current schedule before delaying signals.
    • Yes: The system will confirm the subscriber’s current schedule matches the premises status selected above before delaying signals. If the schedule does not match, the signal will not be delayed.
  10. Select Save to complete creating the delay parameters.

Once saved, all applicable signals received during the assigned time frame will be delayed accordingly. Repeat the above steps to create new delay parameters for signals as necessary.