Event Description
On this page
The Event Description tab allows users to assign alternate event descriptions to the existing alarm events within the system. Overriding default menu descriptions allows users to define events in their own words. The following documentation instructs users on how to manage event descriptions.
Users can interact with the Event Descriptions table via the available toolbar options. These options are defined below.
Option | Function |
---|---|
Add | Allows users to assign new descriptions to events. More information about adding event descriptions can be found below. |
Edit | Allows users to update the selected event description. |
Delete | Removes the selected event description from the table. |
Reload | Refreshes the table to display up-to-date information. |
Add
Selecting Add from the toolbar will display the User Definable Scheduled Event Table dialog box. When overriding descriptions, users have access to a limited pool of event types.
Perform the following steps to override default event descriptions.
- Select the event that should be overridden from the User Definable Events dropdown.
- Input the new description that should display into the available Text fields.
- Users can input the available message codes into the text fields to autofill account information in the description. For Example: If
%zd%
is input into the text field, the description assigned to the zone will display in the event description field.
- Users can input the available message codes into the text fields to autofill account information in the description. For Example: If
- Input the user code this event description should apply to into the User field.
- This field is not recommended or typically used.
- Input the area code this event description should apply to into the Area field.
- This field is not recommended or typically used.
- Input the new priority that should be assigned to the event into the Priority field.
- Input the alarm code this event description should use into the Alarm Type field.
- Users can also use the magnifying glass icon to search for and select an alarm type.
- Input the call list this event should notify on into the Call List field.
- Users can also select the magnifying glass icon to search for and select a call list.
- See the Call Lists Tab documentation for more information on managing Call Lists.
- Select how the event should be handled from the Signal Requires dropdown.
- O: Operator Handled. This event will be routed to an operator for handling.
- S: System Handled. This event will be handled by the system.
- P: Passcode. This event will be routed to an operator and requires a passcode for handling.
- T: Ticket. This event will not be routed through monitoring but will instead be assigned to a ticket and sent through service.
- Input the email list that should be notified when the event is received into the Outbound Email List field.
- Users can also select the magnifying glass icon to search for and select an email list.
- See the Notify Lists & Paging Tabs documentation for more information on managing email lists.
- Select Save to complete assigning the event override.
Repeat the above steps as necessary to override other system assigned events as necessary.