Contacts Tab Introduction

The Contacts tab is used to manage personal and communication information of individuals assigned to the subscriber account. Contacts are categorized into four types depending on their responsibilities on the account. These types are defined below.

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Contacts Sub-tab

The Contacts sub-tab allows users to manage individual contact information for people associated with the account. The people identified here are the primary contacts on the account and will also display in Responding Parties lists. See the Contacts Sub-tab documentation for more information on managing contacts.

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Premises Sub-tab

The Premises sub-tab allows users to manage the contact information used to communicate with personnel located at the subscriber’s primary location (place of business for commercial accounts or personal residence for residential accounts). Premises profiles are configured similarly to individual contacts. See the Premises Sub-tab documentation for more information on managing Premises contacts.

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Authorities Sub-tab

The Authorities sub-tab allows users to manage contact information for police, medical, fire, and guard facilities that should be contacted during an emergency. See the Authority Sub-tab documentation for more information on managing authority contacts.

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Groups Sub-tab

The Groups sub-tab allows users to view subdealer-level contacts. The contacts displayed here are read-only for reference purposes. See the Dealer Groups Maintenance documentation for more information on assigning contacts to subdealers.

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Users can interact with the Groups table via the available toolbar options. These options are defined below.

OptionFunction
CSVDownloads a CSV file of the Groups table.
PDFDownloads a PDF file of the Groups table.
ReloadRefreshes the table to display up-to-date information.