This documentation will describe the Remote Monitoring (XMMOMINI) endpoint. This endpoint allows users to view and manage pending alarms within Remote Monitoring.
See the Authentication documentation for information on how to obtain the authentication headers within the request.
NTD is a timestamp format used by DICE. NTD dates are used when defining time frames within endpoint calls. See the Date Format documentation for information on converting NTD to UNIX and vice versa when needed.
Operator Handled. When received, the alarm will be sent to operators for handling.
P
Passcode. When received, the alarm will be sent to operators for handling and require responding parties to provide a valid passcode prior to allowing the operator to complete handling the alarm.
S
System Handled. When received, the alarm will be automatically handled and logged to history by the system.
C
Condition. When received, alarms follow the account’s supervised schedule. If the account is labeled as closed, operators will receive the alarm for handling. If the account is labeled as open, alarms will be automatically handled by the system.
T
Ticket. When received, the alarm will generate a service ticket within the system. The original alarm is system handled.
A
Conditionally System Handle. When received, alarms are system handled on the condition that the area is open.
B
Conditionally System Handle. Alarms received are system handled on the condition that the area is closed.
The primary company name or the name of the individual responsible for the account.
SORT_BY_NAME
The name the system will use when sorting account information. This is the name users can use within account lookups when trying to find the account.
STREET_NO
The numerical part of the subscriber’s address.
STREET_NAME1
The street direction of the subscriber’s address.
STREET_NAME2
The name of the street of the subscriber’s address.
ADDTL_ADDRESS
Additional address information such as P.O. box or apartment number.
CITY
The city name of the subscriber’s location.
STATE
The state or province of the subscriber’s location.
COUNTRY
The country abbreviation of the subscriber’s location.
ZIPCODE
The postal code of the subscriber’s location.
IDENTIFIER_1
Miscellaneous information field.
INDENTIFIER_2
Miscellaneous information field.
IDENTIFIER_3
Miscellaneous information field.
CROSS_STREET
The road name of the street running perpendicular to the subscriber’s primary street location.
MISC_INFO_1
Miscellaneous information field.
MISC_INFO_2
Miscellaneous information field.
ANY_SIG_TEST
Defines what signals the system should expect from the account as test signals.
LAST_SIG_TYPE
The most recent signal received on the subscriber account.
LAST_SIG_WHEN
The NTD time the most recent signal was received on the subscriber account.
ACTIVITY_DATE
The NTD time the first signal was received on the subscriber account.
ACTIVATE
Determines if the account is currently active within the system.
DEALER
The dealer account responsible for the subscriber.
TIME_ZN
The time zone the subscriber is located in.
TEST_SPAN
The amount of time that is expected to elapse between test signals.
LAST_REVISION
The NTD time the subscriber account was last edited or changed.
REVISION_OPR
The operator code of the individual who was responsible for the last revision.
ZONE_WILDCARDS
Determines if the subscriber uses wildcards when defining zone information.
START_DATE
The date the subscriber became active in the system.
MAP
Name of the map used to identify the location of the subscriber.
REGIONX
Horizontal coordinate of the subscriber on the specified map.
REGIONY
Vertical coordinate of the subscriber on the specified map.
ZONES_LINKED
Determines if zone information is mirrored between linked accounts.
USE_AREA
Determines if areas will be used on the subscriber. Areas are used to determine different sections within zones and schedules on the subscriber.
TWO_WAY
Determines if the subscriber will use DICE Two Way. Two Way functionality, when assigned, allows the account to receive alarms via two way alarm panels (lwelfare pendants).
PASSCODE_NEEDED
Determines if operators are required to perform specific tasks while handling alarms for this subscriber.
SUPERVISE_SCHEDULE
Determines how signals are handled during supervised schedules. The available options are defined below.
STORM_MODE
Determines if the subscriber’s signals are exempt from storm mode system handling.
TRACK_GROUPING
Determines the group of operators assigned to handle alarms received on the subscriber.
I_BRANCH
The ID of the installation branch the subscriber is assgined to.
M_BRANCH
The ID of the monitoring branch the subscriber is assigned to.
B_BRANCH
The ID of the billing branch the subscriber is assigned to.
S_BRANCH
The ID of the service branch the subscriber is assigned to.
BLANKET_PO_NUMBER
The purchase order number used by the subscriber.
CATCH_LATETO_ALARMS
Determines if late-to alarms are system handled given how their required alarm is received.
EE_DELAY
Determines if an entry/exit delay will be used when arming/disarming zones.
LAST_TEST_DATE
The NTD time of the most recent test signal received on the subscriber account.
NTD_START_DATE
The NTD time the subscriber became active within the sytem.
COMMERCIAL_RESIDENTL
Defines the property type of the subscriber. The available options are defined below.
CONTACT_LIST_BY_AREA
Determines if call lists will only notify contact by their assigned areas.
LATITUDE
Determines the latitude coordinates (distance of a place north or south of the earth’s equator) of the subscriber’s location.
LOGITUDE
Determines the longitude coordinate (distance of a place east or west of the meridian at Greenwich, England) of the subscriber’s location.
COUNTY
Defines the name of the district or province where the subscriner is located.
VOICE_IMMUNE
Determines if the subscriber can be contacted by Outbound Voice.
STORE_PASSCODE_PRINT
Determines if contact passcodes can be printed using third-party software.
GENERATE_SIG_ON_TEST
Determines if the subscriber account will automatically send a DISAB signal when placed on test within the system.
CUSTOM_ACCOUNT
Determines if a notification stating the subscriber is custom will display upon viewing Account Information within Data Entry.
FORCED_NOTES
Determines if operators will be prompted to answer a captcha to confirm they read all notes on the subscriber.
Displays the identifier assigned to the contact upon creation.
CONTACT_NAME
Displays the contact’s first and last name.
CONTACT_PHONE
Displays the contact’s prumary phone number.
CONT_BEG_DATE
Displays the date the contact begins being valid within the system.
CONT_END_DATE
Displays the date the contact stops being valid within the system.
CONT_BEG_TIME
Displays the time (on the CONT_BEG_DATE) the contact beings being valid within the system.
CONT_END_TIME
Displays the time (on the CONT_END_DATE) the contact stops being valid within the system.
PERSONAL_INFO
Displays any miscellaneous information data entered on the contact.
CHANGED_DATE
Displays the date the contact was last updated.
CHANGED_OPR
Displays the operator responsible for the most recent change to the contact.
LANGUAGE
Displys the language spoken by the contact.
MODIFY_OWN_DATA
Displays the contact’s contact data management privileges. The available options are defined below.
PAGER_YN
Displays if the contact has pager information assigned to their profile.
CONTACT_TYPE
Displays the category the contact falls into. The available options are defined below.
CONTACT_PHONE_F
Displays the phone number masking applied to the contact’s phone number. See the View Phone Formats documentation for more information on the available masking options.
SORT_PHONE
Displays the number the system will use when sorting the contact’s phone number.
NO_AREA_CODE_SORT
Displays the number without the area code the system will use when sorting the contact’s phone number.